Terms & Conditions



Please review the following terms and conditions that govern your use and purchase of products of our Site. Your Use of our Site constitutes your agreement to follow and be bound by the Terms of Use. Your Use of our Site constitutes your acceptance of, and agreement to follow and be bound by, such policies and by the Terms of Use.


Shipping Policy

  1. Approximate delivery period 3 to 9 days
  2. Free shipping is valid on all Indian orders and orders where the delivery address is outside India, shipping charges will be displayed in your shopping cart.
  3. Punjabi Swagg reserves the right to end or alter this promotion at any time and the free shipping offer cannot be clubbed with any other promotion or discount coupon.
  4. In case of expedited shipping, If the shipping address is Outside Delivery Area (ODA) of our courier partner, the products will be shipped via IndiaPost.
  5. Free shipping is not applicable on products purchased from the SALE
  6. Because each craftsman and artisan’s process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times.
  7. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
  8. As soon as your package ships, we will email you your package tracking information.
  9. Punjabi Swagg ships orders from Amritsar, India and the customer will have to pay VAT,IMPORT DUTY, CUSTOMS DUTY or other taxes as may be applicable governed by the law of the state or country.
  10. If shipping fees is charged it would be non-refundable. If you refuse any shipments from Punjabi Swagg, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
  11. Once the order has been handed to the courier agency, Punjabi Swagg will email you the tracking code, along with the website link on which you can monitor and check the status of your order.
  12. Punjabi Swagg does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code, Punjabi Swagg will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.
  13. If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, Punjabi Swagg shall not refund, return, replace or exchange any order. In case the delay in shipping is caused due to unavailability of stock Punjabi Swagg shall inform you by email and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.


Site Contents

Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, ‘Contents’) are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by Radha Raman Enterprises, Punjabi Swagg or its subsidiaries and affiliates.


Comments, Feedback and Other Submissions

We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered ,using this Site or otherwise are not confidential and will become and remain Punjabi Swagg property. The disclosure, submission or offer any Comments will constitute an assignment to Punjabi Swagg of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.